Comprehensive Support For Your Success

At ADAMftd, we distinguish ourselves by offering real human-powered support services for our comprehensive tool-set. Unlike nameless corporations, we are a real business with dedicated people behind every interaction. Our commitment to providing personalized, expert assistance ensures that you receive the support you need to navigate the complexities of international trade with confidence and efficiency.

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Knowledgebase

Our extensive Knowledgebase is your go-to resource for detailed information and guidance on using ADAMftd. Easily searchable, it provides answers to common questions and step-by-step instructions to help you get the most out of our platform.

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AI Powered Chatbot

Our AI Powered Chatbot is available 24/7 to answer your most common questions and assist with lodging tickets. It provides immediate support and ensures that your queries are addressed promptly and efficiently.

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Online Ticketing System

Submit your issues through our Online Ticketing System, where live operators will test the issue, categorize it by urgency, and provide a timely resolution. This structured process ensures that your concerns are addressed systematically and effectively.

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Community Groups (Coming Soon!)

Engage with other users in our Community Groups for discussion and internal support. Share experiences, seek advice, and collaborate on solutions in a supportive community environment.

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Public Roadmap

Stay informed about upcoming features and improvements with our Public Roadmap. Use our feedback, voting, and suggestion tools to influence the development of ADAMftd, ensuring that it meets your evolving needs.

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Live Chat Support

Our Live Chat Support is staffed with knowledgeable operators available 14 hours a day, 5 days a week. They are ready to assist you in real-time, providing expert guidance and resolving issues promptly.

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Real (Human) Operators!

For a more personalized touch, our Human Operators are available to assist with your specific needs. Their expertise and dedication ensure that you receive the highest level of support, tailored to your unique requirements.

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